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HELP & SUPPORT

Here when you need us.

Get help with free guides, the Lane & River app and purchases made through the App Store.

Using the app

Sign in with the Lane & River account used for your purchase. Your available guide packs appear in the app library.

About the app

Apple purchases and refunds

Apple handles payment and refund decisions for App Store purchases. You can review a purchase or request a refund from your Apple account. If a confirmed purchase is missing from the app, contact support so we can help check access.

Free guides and corrections

Published free guides remain available on this website without an account. Use the correction link on a guide to report a detail that needs an update.

Account and privacy

Account, access and data controls are available in the app. Read our privacy policy for details.

Support contact details will be published here before app purchases are promoted.